Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas. It is one of the fastest-growing markets in the intelligent automation space. To support enterprise objectives, technology providers are upgrading their process mining product capabilities. While providers continue to invest steadily in generative AI-based enhancements, some of them have also started exploring agentic AI capabilities.
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Process Mining Products PEAK Matrix® Assessment 2025
In this report, we assess 23 process mining technology providers and position them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s key strengths and limitations. The research will help buyers select the best-fit provider for their requirements, while providers will be able to benchmark themselves against their competition.
Scope
- All industries and geographies
- Process mining software products sold on license, irrespective of any ongoing business or IT process outsourcing, or managed services
- This report is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading process mining technology providers, client reference checks, and an ongoing analysis of the process mining market
Contents
In this report, we:
- Position the providers on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants
- Offer an overview of process intelligence products
- Examine the process mining technology provider market’s competitive landscape
- Evaluate key process mining technology trends
Assess providers’ key strengths and limitations
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Process Mining Products PEAK Matrix® Assessment 2024
In this report, we assess 21 process mining technology providers and position them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s key strengths and limitations. The research will help buyers select the best-fit provider for their requirements while providers will be able to benchmark themselves against their competition.
Scope
- All industries and geographies
- Process mining software products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
- This report is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading process mining technology providers, client reference checks, and an ongoing analysis of the process mining market
Contents
In this report, we:
- Position the providers on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants
- Offer an overview of process intelligence products
- Examine the process mining technology provider market’s competitive landscape
- Evaluate key process mining technology trends
Assess providers’ key strengths and limitations
READ ON
What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
